FAQs

Customer Service and Policies
Thank you so much for visiting my Shop

 Order go out in 3 to 7 business days.

Special requests are always welcome especially large orders for weddings  and I love 
referrals, so please tell all your family and friends 
about these great affordable gift ideas. 

Sincerely Yours, Lauren 
est. 2009
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A Satisfied Customer!

 

Welcome to my embroidery store, Sincerely Yours, Lauren.

Yes, my name is Lauren and I love making things personal. I grew up with two sisters and we were all about a year apart in age, so my parents had everything they could labeled with our name or monogram on it to avoid any confusion. I have been sewing since the age of 13, so this is why I love making things personal. Nothing is more personal than one's own Monogram,  nickname, or a first name. My work is done by me and I use lots of thread to make sure nothing looks skimpy in size or thickness. I like keeping gifts personal because it means so much more. I use only the best fabrics and thread and I try to make ordering as simple as possible. No Monogram, no problem, I also have a big selection of napkins that are not monogrammed.  If you have a special request just ask and I will do my best to make it happen. I am here to answer any questions you might have too. You can order by phone or internet whichever you prefer. 760-564-1853

Shipping
Every item sent USPS in the USA only. The item will go out in 3 to 7  working days depending on stock and supplies on hand. Need it right away?  Just ask, I am happy to use FedEx, UPS or whatever it takes to get your product to you in time.

Returns

Any item that is not personalized may be returned within one weeks of purchase, My personalized items are just that "personalized" I cannot take them back and sell them. But, if I make a mistake, or there is a problem with the quality, I am happy to take it back. If the order is lost or damaged it will be replaced when I get the information from the shipper. Custom orders always welcome, satisfaction guaranteed