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FAQs

Customer Service and Policies
Thank you so much for your business!

The order will go out in 2 to 7 business days.

Special requests are always welcome especially large orders for weddings which I discount if they're over 3 dozen and I love 
referrals, so please tell all your family and friends 
about these great affordable gift ideas. 

Sincerely Yours, Lauren 
est. 2009
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A Satisfied Customer!

 

Welcome to my embroidery store, Sincerely Yours, Lauren.

Yes, my name is Lauren and I love making things personal. I grew up with two sisters and we were all about a year apart in age, so my parents had everything they could labeled with our name or monogram on it to avoid any confusion. I have been sewing since the age of 13, so this is why I love making things personal. Nothing is more personal than one's own Monogram,  nickname, or a first name. My work is done by me and I use lots of thread to make sure nothing looks skimpy in size or thickness. I like keeping gifts personal because it means so much more. I use only the best fabrics and thread and I try to make ordering as simple as possible. If you have a special request just ask and I will do my best to make it happen. I am here to answer any questions you might have too. You can order by phone or internet whichever you prefer. 760-564-1853

Shipping
Every item will be wrapped in ribbon on a zip lock bag, boxed and sent priority mail to the USA only. The item will go out in 2 to 7  working days depending on stock and supplies on hand. Need it right away?  Just ask, I will do my best.

Returns
Because my personalized gifts are just that "personalized" I cannot take them back and sell them. But, if I make a mistake, or there is a problem with the quality, I am happy to take it back. If the order is lost or damaged it will be replaced when I get the information from the shipper. Custom orders always welcome, satisfaction guaranteed